6.5 Certificate Deployment Knowledge Base

Requirements and troubleshooting for platform-specific deployments

This knowledge base covers built-in deployment templates, and a few application deployments built from the basic templates, that require platform-specific permissions, external tools, network access, or one-time configuration. Basic file deployments and simple service reloads remain documented in Built-in Deploy Templates.

Microsoft and Windows

Platform Why it has a guide
Remote Desktop Services Connection Broker, stand-alone Gateway, and HTML5 web client use different certificate paths.
Microsoft Exchange Server Service selection, hybrid connector TLS bindings, and multi-server deployment.
AD FS RSA-only certificates, every farm server and proxy, and WinRM between servers.
Network Policy Server Policy selection, ambiguous EAP certificates, and an NPS service restart.
SQL Server Instance-specific registry paths, private-key permissions, and a service restart.
SQL Server Reporting Services Existing HTTPS configuration, version-specific instance names, and binding recreation.
Azure Key Vault Az modules, service-principal permissions, and soft-deleted certificate names.

Cloud platforms

Platform Why it has a guide
AWS Certificate Manager AWS CLI credentials, region selection, and ARN-based in-place replacement.
Kubernetes kubectl context, namespace, RBAC, and secret naming.

Load balancers and network appliances

Platform Why it has a guide
F5 BIG-IP iControl REST permissions, administrative partitions, and client SSL profiles.
Citrix NetScaler SSH key or password sign-in, and separate single-host, HA, and cluster templates.
Palo Alto XML API permissions, Panorama Templates, and pushes to managed firewalls.
Fortinet FortiGate REST API token permissions, certificate scope, VDOMs, and target selection.
SonicWall SonicOS API enablement and certificate-authenticated VPN policy requirements.
Cisco Firepower FDM deployment behavior and target object selection.
Cisco ISE OpenAPI, node reachability, portal tags, and manual CA trust import.
Aruba ClearPass API permissions, callback networking, service restarts, key algorithms, and Trust List requirements.
Aruba Mobility Controller SCP, a root-role admin, the Posh-SSH module, and the configuration node.
Juniper SRX Junos REST enablement, PKI privileges, and shared IKE policy behavior.
Kemp LoadMaster API enablement, certificate permissions, fixed names, and intermediate certificates.
Ivanti Connect Secure REST API permissions and certificate assignment to VPN and management ports.

Applications

Platform Why it has a guide
Absolute Secure Access Local agent installation, keystore detection, and automatic rollback.
EZproxy Numbered ssl files, the active certificate pointer, and a service restart.
Oracle WebLogic Matching keystore passwords and alias, admin sign-in, and multi-machine domains.
Boomi Platform API token, runtime restarts, and a manual step for gateways and portals.
IBM i Required PTFs and authorities, DCM application IDs, and HTTP Server restarts.
PM2 (Node.js) Reloading apps under the right user account.

Before troubleshooting

Check the failed deployment’s output first. The built-in templates validate required settings and usually identify the failed API request, target object, or missing prerequisite. For agent installation, upgrade, or runtime problems that are not specific to a deployment target, use Agent Troubleshooting.