6.5 Certificate Deployment Knowledge Base
Requirements and troubleshooting for platform-specific deployments
This knowledge base covers built-in deployment templates that require platform-specific permissions, external tools, network access, or one-time configuration. Basic file deployments and simple service reloads remain documented in Built-in Deploy Templates.
Microsoft and Windows
| Platform | Why it has a guide |
|---|---|
| Remote Desktop Services | Connection Broker, stand-alone Gateway, and HTML5 web client use different certificate paths. |
| Microsoft Exchange Server | Service selection, hybrid connector TLS bindings, and multi-server deployment. |
| Network Policy Server | Policy selection, ambiguous EAP certificates, and an NPS service restart. |
| SQL Server | Instance-specific registry paths, private-key permissions, and a service restart. |
| SQL Server Reporting Services | Existing HTTPS configuration, version-specific instance names, and binding recreation. |
| Azure Key Vault | Az modules, service-principal permissions, and soft-deleted certificate names. |
Cloud platforms
| Platform | Why it has a guide |
|---|---|
| AWS Certificate Manager | AWS CLI credentials, region selection, and ARN-based in-place replacement. |
| Kubernetes | kubectl context, namespace, RBAC, and secret naming. |
Load balancers and network appliances
| Platform | Why it has a guide |
|---|---|
| F5 BIG-IP | iControl REST permissions, administrative partitions, and client SSL profiles. |
| Citrix NetScaler | SSH keys and distinct single-host, HA, and cluster workflows. |
| Palo Alto | XML API Import and Commit permissions. |
| Fortinet FortiGate | REST API token permissions, certificate scope, VDOMs, and target selection. |
| SonicWall | SonicOS API enablement and certificate-authenticated VPN policy requirements. |
| Cisco Firepower | FDM deployment behavior and target object selection. |
| Cisco ISE | OpenAPI, node reachability, portal tags, and manual CA trust import. |
| Aruba ClearPass | API permissions, callback networking, service restarts, key algorithms, and Trust List requirements. |
| Juniper SRX | Junos REST enablement, PKI privileges, and shared IKE policy behavior. |
| Kemp LoadMaster | API enablement, certificate permissions, fixed names, and intermediate certificates. |
Before troubleshooting
Check the failed deployment’s output first. The built-in templates validate required settings and usually identify the failed API request, target object, or missing prerequisite. For agent installation, upgrade, or runtime problems that are not specific to a deployment target, use Agent Troubleshooting.